Sports / Mobile
Your account details, payment records and session data are handled with care at suka2cc. This policy explains what we collect, how it is used and the choices available to you as a member accessing our platform from Malaysia where local law permits.
When you create an account with us, we collect the information needed to operate your membership — your login credentials, contact details and the payment method you choose to use. For members in Malaysia, this includes transaction records linked to FPX, Boost and GrabPay activity processed through your account wallet. We retain this data to maintain your account history, verify transactions and respond to support requests you raise with us. Data is stored on secured servers and is not sold or shared with third parties outside of what is necessary to process your transactions or comply with applicable legal requirements in the regions where we operate. Cookies and session data are used to keep your account active across visits and to remember your preferences — you can manage cookie settings through your browser at any time. Access to your personal data is limited to authorised personnel handling account operations and support. If you request a review of the information held on your account, contact our support team through the channels listed on this page. Availability of certain account features depends on local law and eligible regions.
Understanding the boundaries of this policy helps you know where your data rights apply and where separate terms govern your activity.
This policy covers all data collected when you register, log in and manage your account on suka2cc, including credentials, contact information and account preferences set during your session.
Records of transactions processed via FPX, Boost and GrabPay through your account wallet fall within this policy. Transaction details are retained to support account queries and verification requests.
General browsing behaviour on our platform — pages visited and session duration — is captured in aggregate analytics. This data does not identify you personally and is used only to improve platform navigation.
Payment processors, banking partners and any external services you connect to independently operate under their own privacy terms. suka2cc does not control how those third parties handle your data once a transaction leaves our platform.
You have practical options when it comes to the personal data we hold on your account. If you want to review what information is associated with your membership, you can request a data summary through our live chat support or by submitting a request via email. Our team will verify your identity before releasing any account details. If any of your contact information or account details are incorrect, you can update most fields directly from your account dashboard after login. For changes that require manual correction — such as a mismatch in your registered name — reach out to support and provide the relevant documentation so the correction can be applied accurately. If you have a question about how a specific piece of data is being used, or want to raise a concern about how your information has been handled, our support team is the right place to start. Response handling depends on the nature of the request and applicable requirements in your region.
Request a summary of the personal data held on your account by contacting support through live chat. Identity verification is required before any data is shared with you.
Update contact details and preferences directly in your account dashboard after login. Name or verification mismatches require a manual support request with supporting documentation.
If you are unsure how a piece of your data is being used, submit a query through live chat or email support. We will respond based on the applicable requirements in your eligible region.
To request removal of your account data, contact support directly. Processing timelines and scope depend on legal retention requirements applicable in your region at the time of the request.
If you need to raise a privacy concern, request account data or ask a question about this policy, the routes below are how to reach us. Responses are handled by the account support team.
Open the live chat window from any page on suka2cc to speak with account support directly. This is the quickest route for data queries and account correction requests.
Send a written request to our support address for formal data review or removal requests. Include your registered account details so we can verify your identity before responding.
Many contact and preference updates can be made without contacting support — check your account dashboard after login for the current state of your profile settings.
Our approach to data handling is built around keeping your account information accurate, accessible to you and protected from unauthorised access.
Your account is protected with credential-based authentication. We do not expose your login details or payment method information to other members. Access to backend account data is restricted to authorised support personnel only.
Session cookies keep your account active between pages and remember your in-session preferences. You can review and clear cookies through your browser settings at any time without affecting your stored account data.
We retain account and transaction records for as long as your account remains active and for the period required under applicable rules in your region. You can request a review of what is held by contacting support directly.
When this policy is updated, the revised version will be published on this page. Continued use of your account after a change takes effect means you have acknowledged the updated terms. Check this page periodically for the current version.
These are the questions our members ask most often about how we handle personal data and account information.
We collect the details you enter during registration — your contact information, login credentials and any payment method you link to your account, such as FPX or Boost. This is the minimum needed to operate your account and process transactions on your behalf.
Yes. Contact our support team via live chat or email with your registered account details and a data summary request. We will verify your identity first, then provide the relevant account information available under the applicable requirements in your region.
Most contact details can be updated directly from your account dashboard after login. If a field requires manual correction — for example a name mismatch linked to your payment method — raise a request with support and our team will guide you through the steps.
Your data is not sold. It may be shared with payment processors such as FPX, Boost and GrabPay to complete transactions, and with any party required by applicable law in your region. Outside of those two cases, your information stays within our account systems.
We retain your data while your account is active and for the period required by rules applicable in your region. If you request account closure and data removal, our support team will explain the retention scope that applies to your specific account at that time.
Reach our account support team through live chat on any page of the site, or send a written request via email. Include your account details so we can identify your record. For regional queries about data rights, our team will refer you to the applicable process.